Online Order T&C's
Welcome to NeoGroup’s WHOLESALE TRADE online ordering system
We have created our new site as our virtual showroom for new & existing Southern African Wholesale Customers
to simplify ordering & doing business with NeoGroup.
This is for TRADE CUSTOMERS ONLY who have registered businesses in South Africa & other African States.
First time wholesale users need to register whith us which , once vetted & approved, will be activated via email.
From then on you simply need click Login or My Account at the top of every page, and enter your e-mail & personal password once activated to place an order request.
When you log in to your wholesale account, you will be able to do the following:
- VIEW our fine fproduct brands, individual product images, description, wholesale price estimate.
- CREATE & SEND an wholesale order request per product & send to our customer order team orders@neogroup.co.za
- this serves a non-binding wholesale purchase request & is an estimate only & minimum pack sizes may apply.
- ORDER CONFIRMATION - you will receive an official NeoGroup pro-forma order confirmation within 24 hrs which will reflect
- minimum order quantities / pack sizes
- availability (in stock items) & comments on any possible Back Orders.
- final wholesale price per product (excl VAT) (subject to change without notice)
- delivery estimate
- VAT Incl TOTAL
- payment terms
- UPDATE & AMEND - You will then make any changes & ammendments confirm your order via e-mail through our customer order team orders@neogroup.co.za
- PRE-PAYMENT - 50% prepayment deposit policy. Balance due on delivery. Excludes delivery costs which will be included as part of the estimate.
- PROCESS & DISPATCH - once you have confirmed your order & paid your deposit, we will pack & dispatch your order within 3-7 working days.
- ORDER TRACKING - you will be sent a final Invoice upon dispatch from our warehouse & can request Order Tracking
If you have any questions, feedback or suggestions please feel free to contact us at info@neogroup.co.za . You can also request a full product photo-listing by brand
OR by phone Cape Town +27 (0) 21 510 1150
NeoGroup SA , 25 Rosbur Park, Neptune Street, Paarden Eiland 7405. Cape Town, South Africa
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